Absolutely! All the medicines/products sold through our platform are inspected thoroughly for their authenticity and quality. Also, while delivering the medicines, our team follows strict safety protocols to ensure only the top-notch products get delivered to you.

Yes, depending on the city you reside in. In select cities, orders are delivered in as less as 1 hour. Please note that the express deliveries may be based on various other factors such as medicine availability, availability of the staff, etc.

If, for any reason, your order is delayed, our team will contact you either through SMS, call or email and inform you of the same. You can also check the status of your order on the app/website by clicking on the ‘Order Status’ button.

To track your order, you can click on the ‘My Orders’ section under the ‘My Account’ tab. Then click on the particular order to check the status of your order.

Yes, Pharmville Pharmacy provides the fastest home delivery of medicines.

Yes, Pharmville Pharmacy provides same day delivery of online medicine order.

You can email us at onlinehelpdesk@ pharmvillepharmacy.org for any issues you face with the payment.

Reach out to us at onlinehelpdesk@pharmvillepharmacy.org with the pictures of all the items you received along with the invoice and we will get it checked from our end.

Your prescriptions can be rejected due to the following reasons:

• Prescription has passed its validity date (6 months from date of issue)

• The picture of the prescription is unclear.

To track your order, just click on ‘Buy Medicines’ followed by ‘My Orders’. Then select the order and click on ‘Track Order’. The status of your order will be shown to you